Shipping Policy

At Maison 825, we take great care to ensure your order arrives safely and on time. Every shipment is tracked, and we’ll provide you with a tracking number once your order has been dispatched. To ensure a smooth delivery, please provide an address where someone will be available to receive your package.

We process and ship UAE orders within 1-2 business days, subject to availability. For orders to Europe and the rest of the world, we partner with trusted carriers like DHL or equivalent tracked services to deliver your items securely.

In the rare event that delivery is unsuccessful, the courier will leave a notification, and your package will be held at the nearest collection point or depot for redelivery or personal collection.

Do We Ship Internationally?

Yes, we’re delighted to offer worldwide shipping on most of our products! Wherever you are, we aim to deliver our designs straight to your door.

Customs and Taxes

The prices displayed on our website do not include customs duties, taxes, or other import fees. Depending on your country’s regulations, these charges may apply when your order reaches its destination. Any such fees are determined by your local customs office and are the responsibility of the recipient.

Please note that customs processing times can vary, and we cannot be held accountable for delays caused by these procedures. For more information on potential charges, we recommend reaching out to your local customs office.

Issues with your order?

Please contact Info@maison825.com with any issues regarding your order.